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Shipping Policy

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1. Order Processing

 

At Rüf Ease, we aim to get your order to your doorstep quickly and safely.All orders are processed within 2–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been placed and another with tracking details once it ships.Orders placed after 3 PM PST or on weekends will begin processing the next business day.

 

 

2. Shipping & Delivery

 

We currently ship within the United States only. Shipping times vary depending on location, typically ranging from 3–7 business days after fulfillment.Shipping rates are calculated at checkout based on your destination and selected carrier.Rüf Ease is not responsible for delays caused by carriers, incorrect addresses, or weather-related disruptions. If your package is lost or damaged during transit, please contact us at support@rufease.com so we can help resolve the issue.

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🐾 FAQ — Common Questions
 

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❓ Are your chews THC-free and legal?
🧘 Absolutely. Rüf Ease chews contain zero THC and meet all federal and California state requirements for hemp-derived pet products, remaining well below the 0.4 percent THC legal threshold. 

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❓ Are your products compliant with current hemp and CBD legislation?
⚖️ Yes. None of our ingredients appear on any recent legislation restricting hemp or CBD formulations. Rüf Ease uses fully compliant, hemp-derived ingredients that meet USDA and FDA hemp guidelines for pets.

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❓ How can I verify lab-testing results for my jar?
🔬 Every jar of Rüf Ease includes a QR code on the label that links directly to independent lab results for that specific batch. The lot number printed on the bottom of each jar matches the Certificate of Analysis, confirming purity, potency, and safety.

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❓ Are your products safe for all dogs?
🐶 Yes! Our chews are made with natural ingredients and are lab-tested to ensure safety for all dogs. If your dog has specific health concerns, we recommend consulting your veterinarian before use.

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❓ What are the benefits of your hemp dog chews?
🌿 Rüf Ease helps calm and comfort your dog using gentle, hemp-derived ingredients. Every chew is lab-tested for quality and safety, providing natural support for relaxation and balance. Give your dog some Rüf Ease!

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❓ How often can I give Rüf Ease to my dog?
🕓 Rüf Ease can be given daily as part of your dog’s wellness routine. Follow the recommended serving on the label based on your dog’s weight.

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❓ Can I use Rüf Ease with other supplements or medications?
💊 Rüf Ease is gentle and designed for daily use, but if your dog takes prescription medication, consult your vet before combining products.

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❓ What payment methods do you accept?
💳 We accept Google Pay, Apple Pay, major credit cards, and PayPal. Choose the method that works best for you.

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❓ What is your return policy?
🔁 If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the product is unused and in its original packaging.

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Peace of Mind Promise

Rüf Ease is third-party lab tested, THC-free, and California compliant — giving you complete confidence in every chew.

Support@Rufease.com

San Diego, CA, USA

Privacy Policy

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