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Privacy Policy

1. Information We Collect & Why

Rüf Ease collects limited personal information to process orders, deliver products, and improve your shopping experience. This may include your name, email, shipping address, and payment information. We also collect basic site analytics—like page visits and device type—to understand how customers interact with our website.

Because our products contain hemp-derived ingredients, we may ask you to confirm that you are 18 years or older to comply with federal and state regulations. We never sell your data to third parties.

2. How We Use & Protect Your Information

Your information is used only to:

  • Fulfill and ship orders

  • Communicate updates about your purchase or account

  • Improve our website and customer experience

All transactions are encrypted with SSL technology, and payment data is processed securely through verified third-party providers. Access to customer information is limited to authorized personnel and partners that meet strict data-security standards.

We may share limited information with trusted providers who support order fulfillment, email communication, and payment processing—each bound by confidentiality agreements.

3. Cookies, Compliance & Contact

Rüf Ease uses cookies to remember your cart, personalize your experience, and measure site traffic. You can disable cookies in your browser, but some features may not work correctly without them.

All hemp-derived ingredients in Rüf Ease products are tested by third-party laboratories and contain less than 0.3% Δ9-THC on a dry-weight basis, in compliance with the 2018 U.S. Farm Bill.

For privacy questions or requests (such as deleting your data or unsubscribing from emails), contact:
📩Support@rufease.com
🌐 www.rufease.com
Last Updated: October 2025

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🐾 FAQ — Common Questions

 

❓ Are your chews THC-free and legal?
🧘 Absolutely. Rüf Ease chews contain zero THC and meet all federal and California state requirements for hemp-derived pet products, remaining well below the 0.4 percent THC legal threshold. 

❓ Are your products compliant with current hemp and CBD legislation?
⚖️ Yes. None of our ingredients appear on any recent legislation restricting hemp or CBD formulations. Rüf Ease uses fully compliant, hemp-derived ingredients that meet USDA and FDA hemp guidelines for pets.

❓ How can I verify lab-testing results for my jar?
🔬 Every jar of Rüf Ease includes a QR code on the label that links directly to independent lab results for that specific batch. The lot number printed on the bottom of each jar matches the Certificate of Analysis, confirming purity, potency, and safety.

❓ Are your products safe for all dogs?
🐶 Yes! Our chews are made with natural ingredients and are lab-tested to ensure safety for all dogs. If your dog has specific health concerns, we recommend consulting your veterinarian before use.

❓ What are the benefits of your hemp dog chews?
🌿 Rüf Ease helps calm and comfort your dog using gentle, hemp-derived ingredients. Every chew is lab-tested for quality and safety, providing natural support for relaxation and balance. Give your dog some Rüf Ease!

❓ How often can I give Rüf Ease to my dog?
🕓 Rüf Ease can be given daily as part of your dog’s wellness routine. Follow the recommended serving on the label based on your dog’s weight.

❓ Can I use Rüf Ease with other supplements or medications?
💊 Rüf Ease is gentle and designed for daily use, but if your dog takes prescription medication, consult your vet before combining products.

❓ What payment methods do you accept?
💳 We accept Google Pay, Apple Pay, major credit cards, and PayPal. Choose the method that works best for you.

❓ What is your return policy?
🔁 If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the product is unused and in its original packaging.


Peace of Mind Promise

Rüf Ease is third-party lab tested, THC-free, and California compliant — giving you complete confidence in every chew.

San Diego, CA, USA

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