Rüf Ease
Calming CBD Chews for Dogs
Chill Vibes for All Breeds
Less Stress with Rüf Ease
Refund Policy
1. Our Promise
At Rüf Ease, we care about your experience as much as your dog’s well-being. Every order is inspected before shipping, but if something isn’t right, we’ll fix it. We stand behind the quality of our hemp-derived treats and are committed to resolving any issue quickly and fairly.
2. Refunds & Replacements
Because our products are consumable pet items, returns are accepted only under specific conditions:
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Damaged, defective, or incorrect orders must be reported within 7 days of delivery.
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Email support@rufease.com with your order number, description of the issue, and photos of the product and packaging.
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Once approved, we’ll issue either a replacement or a refund to your original payment method within 5 – 10 business days.
Original shipping fees are non-refundable. Opened or partially used products, promotional items, and purchases older than 30 days cannot be returned.
3. Contact & Compliance
All Rüf Ease products are hemp-derived, third-party lab tested, and contain less than 0.3 % Δ9-THC on a dry-weight basis in compliance with the 2018 U.S. Farm Bill.
For questions about an order or refund request, contact:
📩 support@rufease.com
🌐 www.rufease.com